Shipping policy

Shipping Policy

At Harlowi, we’re committed to making your shopping experience simple and convenient.

FREE SHIPPING

We offer free standard shipping on all eligible U.S. orders. No minimum purchase is required.

PROCESSING & DELIVERY

Orders are processed as quickly as possible. Delivery times may vary depending on the product, destination, carrier availability, weekends, holidays, and other factors outside our control.

Estimated delivery information, when available, may be provided during checkout or after your order has been processed.

ORDER TRACKING

When tracking information is available, it will be sent to the email address provided with your order. Please allow some time for tracking information to update after your order has shipped.

MULTIPLE PACKAGES

Some orders may contain products fulfilled from different locations. As a result, items from the same order may arrive separately and you may receive more than one tracking number. There is no additional shipping charge when an order is split into multiple packages.

ADDRESS ACCURACY

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has begun processing.

DELAYS

While we work to provide a fast and reliable shipping experience, unexpected carrier delays, severe weather, high-volume periods, holidays, or other circumstances outside our control may affect delivery times.

QUESTIONS

If you have questions about your shipment or need help with an order, please contact us through the contact information provided on our website.